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Contact Us

Customer Service Hours:

Monday – Friday  10am-7pm CET (Central European Time)

Your inquiry is always important to us. Our customer service team usually answers within a few hours on working days. During busy periods this may take longer time (up to 2 business days) as we are a small team, but we will always make every effort to respond to each email as quickly as we can. Replies may enter your junk folder so make sure that you check there and that LANCER is in the safe sender list of your email account.


Before getting in touch, we recommend reviewing our FAQ Page as we may already have an answer there to your inquiry. If you still need help, please reach out to us using the submission box below.

Email Address:

General inquiries / Customer support / Media and Collaboration / Wholesale:

[email protected]

Company Information:


VAT Number: IT12132990966

Mailing Address:


Via Donatello 22

20131 Milano